To close your Print Your Cause account, please follow these steps:

1. Download your store reports.

Once your account is disabled, you will no longer have access to this data, so we recommend downloading the following for your records:

• Download Statement - This includes all orders within the selected date range, along with your store’s starting balance, total profit, and ending balance. You can download a PDF version for your records.
• Export Order Data - Generate an Excel spreadsheet with customer details, order ID, profits, any gift or discount amounts, and tracking information.
• Export Order Item Data - Export detailed information about each item sold, including product name, design, product color, order number, order date, sales price, item price, customer name and shipping address, and shipment tracking information.
• Export Gift Usage Data - Export a report with gift and discount usage data, including purchase date, order number, gift code amount, discount amount, and customer email address.

2. Contact your account manager

Once you’ve downloaded all applicable reports, reach out to your account manager to request account closure. They will disable your account and disburse any remaining profit.

Note: Any outstanding balances must be paid in full before your account can be disabled.

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